[Eric] Unable to register with issue tracker

Boylan, Ross Ross.Boylan at ucsf.edu
Sat Dec 7 07:23:25 GMT 2019


I tried to create an account with the eric issue tracker; it emailed me a message instructing me to click on a link to complete the process.  When I did so, I reached the site but a banner near the top said 'No such otks "wfk4....."' where ... represents a long string of characters.

This mailing list also wanted me to click on a URL to confirm, but offered an email reply as an alternative, which I think worked.

Our local security software rewrites all URLs in email to route them through some security system, but I believe they end up resolving to the original URL, which is part of the rewritten URL.  The rewritten URL appears to have 3D immediately before the code indicated in the message, and it looks as if 3X (where X is various letters) might be some kind of separator.

At any rate, if there's some way to register that would be nice.

Ross


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